Manager – Operations Excellence with Prudential (Cambodia) Life Assurance PLC.

Manager – Operations Excellence with Prudential (Cambodia) Life Assurance PLC.
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Description
	Prudential first established a representative office in Phnom Penh in December 2010. In 2012, Prudential (Cambodia) Life Assurance PLC. was established following approval from the Ministry of Economy and Finance. Prudential Cambodia is part of Prudential plc of the United Kingdom, established in London in 1848. Prudential plc is one of the world's leading retail financial services groups. It provides insurance and financial services through its four main business units throughout the world. Prudential plc has been in existence for over 166 years, and has more than 23 millions of customers worldwide and USD781 billion in funds under management as of 30 June 2014. JOB TITLE: Manager – Operations Excellence REPORTING TO: Head of New Business & Underwriting DEPARTMENT: New Business and Underwriting/Operations & IT Job Mandate: The Operational Excellence Manager is responsible for verifying that work is consistently and effectively performed and create deliverables according to established core procedures, processes, and methodologies. The OE Manager will report directly to the Head of New Business and Underwriting, and will have the opportunity to work in any, and all, aspects of the business.

Positions
	Manager – Operations Excellence  APPLY NOW Category: Execute. / Management, Business Administration Location: Phnom Penh Schedule: Full-time

Duties + Requirements

Manager – Operations Excellence Duties Main Tasks & Job Responsibilities Responsible for managing processes re-design and re-engineering coordinating the efficiency within NBUW and Operations team as whole. Manage major projects to drive improvement in process metrics, targeted financial benefits, and achieve company gorals. Provides project leadership and mentor Operations Excellence team members. Standardize process document across Operations team, and making sure synonym and wording in documents are consistently and understandable. Collect and provide performance measures, develop reports and analyze findings to identify areas for process improvement. Provide expert guidance to direct planning, control, mentoring and reporting of significant project and program events Define Process Improvement Programs and Measurement & Performance Programs to monitor and take corrective actions around budget, schedule, scope and quality Train people on Lean Organization and drive implementation of lean business processes in all operations together with Head – NBUW and Chief Operations Officer (COO) Drive and regularly follow-up customer issues resolution. Get personally involved in resolving customer issues which might require also visiting customers. Performing other tasks assigned by Head - NBUW and Chief Operations Officer (COO) Key Accountabilities Direct report to Head of NBUW, Possess proven project management and organizational skills with a demonstrated ability to work autonomously and lead large scale projects conducted in complex organization matrices Provide accurate and useful project status reports Standard Operating Processes (SOP) of each sections within Operations & IT are proper filled and up-to-date. Mainly responsibility on quality and turnaround time(TAT) of project and program events Requirements Bachelor's degree, MBA preferred. Minimum 7 years of relevant experience in process improvement and/or process redesign or equivalent experience. 3 years working in a highly effective management role. Displays sound business acumen and integrated thinking. Structured and analytical way of thinking. Strong interpersonal, analytical, communication and presentation skills. Expert influencing skills, with a strong ability to build consensus among multiple levels and functions within the organization. Strong customer focus Strong operations experience managing projects and service delivery against targeted Key Performance Indicators (KPI)

Application Information

The Company offers a competitive remuneration package with highly fixed income plus variable bonus and attractive long term career prospect and a professional, transparent, and exciting environment. If you’re interested and think you’re the right person, please submit your CV with cover letter and a recent photo (4x6) to HR Department by using the contact detail below: Deadline: No later than 31 January 2015 at 5:30PM Phnom Penh Address:  Phnom Penh Tower, 20F, #445 Monivong Blvd, Boeung Prolit, 7 Makara, Phnom Penh. Notes: Certificates and supporting documents attached should be brought along when you are invited for interview. Women and the disabled are encouraged to apply. Only short-listed candidates will be notified for interview. Received applications will not be returned.

Closing Date

31-Jan-2015

Contact Details
Name :	Prudential (Cambodia) Life Assurance PLC
Phone :	023 964555 (Mobile)
Email :
Website:	www.prudential.com.kh